Remote Support for Samsung SDS

Features Remote Support for Samsung SDS

Samsung SDS EMM Remote Support enables IT Admins remote troubleshoot when users encounter a problem.It is a remote troubleshoot solution for the IT Admin and users of Samsung SDS EMM.Samsung SDS EMM Remote Support provides: - Doesnt require in-person analysis - Supports Samsung Galaxy or other devices with Android 4.4 (Kitkat) or higher version.
(the other devices only use screen share) - IT Admin may record device screen as a video clip or screenshot for the reproduction purpose during the remote support - Enables IT Admin to send the compressed files to the user and vice versa.Samsung SDS EMM Remote Support is provided upon a valid license.